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DAWN OBD Inspector™ FAQs

Why should I purchase DAWN OBD Inspector?

If you want to use an iPhone/iPad/Mac, then the reasons to purchase our DAWN OBD Inspector are

  • Multiple users can conveniently use the same unit.
  • It wirelessly connects to the iOS device.
  • Our hardware is so small it fits in the palm of your hand.
  • The same hardware is used for both the 9 and 16 pin connectors.
  • Use a bar code reader on your iPhone/iPad to input the VIN easily.
  • HEM Data provides good tech support and an excellent user’s guide.
  • HEM Data is the only company providing the optional Pre-Check app so you can submit to CARB with confidence that your vehicle will pass.
  • Many customers refer our products to friends and associates.

User Flexibility

Can the DAWN software be downloaded on multiple devices?

Yes

Can multiple users utilize the same Mini Streamer dongle and software license using their individual credentialed tester ID’s?

Yes, more than one tester can use the same Mini Streamer (dongle) hardware using their own test ID, and their own iOS device.

How many tests can be done with one DAWN Mini Inspector?

An unlimited number of tests

Is the pricing dependent on the number of vehicles or fleets tested?

No

Do the tests need to be run at specific times?

No

Can I try DAWN OBD Inspector on my car before doing my first test?

Yes. You can stop the test prior to pressing the Submit button so the test doesn’t go to CARB. If you do submit button, you will see a failed test on your CTC portal.

J1979 & J1939 Support

Are both J1939 (9-pin connector) and J1979 (16-pin connector) certified by CARB?

Yes, including both the black and green round J1939 connectors.

What vehicles use the J1979 protocol?

Vehicles that do not have a J1939 9-pin connector use the J1979 protocol including vehicles with a Volvo or Mack engine, and the medium duty vehicles that have an engine from a car company. If a medium-duty vehicle has Cummins or another HD diesel engine, they use the supported J1939 protocol.

Is the testing any different between a J1979 and J1939 vehicle? Does DAWN Inspector automatically detect the protocol used?

There is no difference to the user since the protocol is automatically detected. The only difference is that the adapter cable is needed for J1979 vehicles having the 16-pin connector.

Supported Hardware

Are there requirements for the iPad or iPhone?

The app requires only a few MB of space and runs on iOS 12.4 and up.

In addition to iPhone and iPad support are Mac computers supported?

Our DAWN Inspector app works on a Mac computer if it is a computer with the new compatible M1 processor.

Does HEM Data provide iPads or iPhones?

No

Can I use my Android phone?

Yes, you can use your Android phone as a hotspot, but you will still need an iOS device. You could purchase a used or inexpensive iPad or iPhone; you wouldn’t need to pay for its cell service.

Does HEM Data plan to expand beyond iOS support to add Windows or Android support for the CARB approved version of DAWN OBD Inspector?

HEM Data is working on Android support. There is no defined release date.

Can the company’s existing iPads or iPhones be utilized?

Yes, existing company and personal iPads or iPhones can be utilized. There is no need for dedicated iOS devices.

Availability & Shipping

What is the current availability?

The DAWN OBD Inspector is available now, and usually ships within one week.

Do you need to be a credentialed tester to purchase?

Not to purchase, but yes to use it.

Can I lease DAWN OBD Inspector?

No

How does HEM Data ship?

We ship using UPS. We offer 4, 2 and 1 day shipping. Approximate prices are $28, $40, and $70 respectively.

When is my credit card processed?

On the day we ship you will receive an emailed receipt, invoice and tracking number.

Training Video

Do you have a training video?

No video is necessary. Other than filling in dialog boxes, everything is automatic. See the user’s guide at https://hemdata.com/IM/DAWN-OBD-Inspector-Users-Guide.pdf

WiFi vs Bluetooth

Why is WiFi used to transfer data between the Mini Streamer hardware and the iPhone/iPad instead of Bluetooth?

WiFi is much faster and more reliable that Bluetooth.

Do I need a WiFi hotspot?

Only if you do not have cellular capability on your iPhone/iPad; otherwise, it is a direct wireless connection to the Mini Streamer. You can use your Android phone or a company network as the hotspot.

Warranty on Hardware

What is the warranty on the Mini Streamer?

A full 1-year warranty. The out of warranty replacement price is $395.


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