User Flexibility

Can multiple users utilize the same Mini Streamer dongle and software license using their individual credentialed tester ID’s?

Yes, more than one tester can use the same Mini Streamer hardware and software using each individual test ID.

How many tests can be done with one DAWN Mini Inspector?

An unlimited number of tests

Is the pricing dependent on the number of vehicles or fleets tested?

No

Can the DAWN software be downloaded on multiple devices?

Yes

J1979 & J1939 Support

Are both J1939 (9-pin connector) and J1979 (16-pin connector) certified by CARB?

Yes

What vehicles use the J1979 protocol?

Vehicles that do not have a J1939 9-pin connector use the J1979 protocol. This includes vehicles that have a Volvo or Mack engine, and the medium duty vehicles that have an engine from a car company. If a medium-duty vehicle has Cummins or another HD diesel engine, they use the supported J1939 protocol.

Is the testing any different between a J1979 and J1939 vehicle? Does DAWN Inspector automatically detect the protocol used?

There is no difference to the user since the protocol is automatically detected. The only difference is that the adapter cable is needed for J1979 vehicles having the 16-pin connector.

Supported Computers

In addition to iPhone and iPad support are Mac computers supported?

Our DAWN Inspector app works on a Mac computer if it is a computer with the new compatible M1 processor.

Does HEM Data provide iPads or iPhones?

No

Are there requirements for the iPad or iPhones?

The app requires only a few MB of space and iOS 12.4 and up

Does HEM Data plan to expand beyond iOS support to add Windows or Android support for the CARB approved version of DAWN OBD Inspector?

If this is of interest please let HEM Data know. We have other Windows products working with our Mini Streamer hardware that is used with the DAWN OBD Inspector.

Can the company’s existing iPads or iPhones be utilized or does a specific unit need to be purchased?

Yes, existing company and personal iPads or iPhones can be utilized. There is no need for dedicated iOS devices.

Availability

What is the current availability?

The DAWN OBD Inspector is available now, and usually ships within one week.

Do you need to be a credentialed tester to purchase?

Not to purchase, but yes to use it.

Can I lease DAWN OBD Inspector?

No

Do the tests need to be run at specific times? Would it work for second and third shifts?

It works 24/7 automatically.

Training Video

Do you have a short training video?

No, other than filling in dialog boxes, everything is automatic. See the user’s guide at https://hemdata.com/IM/DAWN-OBD-Inspector-Users-Guide.pdf

WiFi vs Bluetooth

Why is WiFi used to transfer data between the Mini Streamer hardware and the iPhone/iPad instead of Bluetooth?

WiFi is much faster and more reliable that Bluetooth.

Do I need a WiFi hotspot?

Only if you do not have cellular capability on your iPhone/iPad; otherwise, it is a direct wireless connection to the Mini Streamer.

Warranty on Hardware

What is the warranty on the Mini Streamer?

1 year. Out of warranty replacement price is $395.